Refunds are processed after:
Product inspection
Return approval
Refunds will be issued via the original payment method through Dodo Payments.
Processing time: 5–10 business days
Bank processing time may vary
We may issue partial refunds if:
Item is damaged due to customer misuse
Item is returned incomplete
If a chargeback is initiated through Dodo Payments:
We reserve the right to suspend accounts
Legal action may be taken in cases of fraudulent disputes