Refund policy

💳 REFUND POLICY


1. Refund Approval

Refunds are processed after:

  • Product inspection

  • Return approval


2. Refund Method

Refunds will be issued via the original payment method through Dodo Payments.

  • Processing time: 5–10 business days

  • Bank processing time may vary


3. Partial Refunds

We may issue partial refunds if:

  • Item is damaged due to customer misuse

  • Item is returned incomplete


4. Failed or Disputed Payments

If a chargeback is initiated through Dodo Payments:

  • We reserve the right to suspend accounts

  • Legal action may be taken in cases of fraudulent disputes

Payment Methods
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